Bug Fix
"Pause All Automations" No Longer Stops the Automation Running It
A pause-all step now pauses every other automation for the contact and lets its own automation finish.
Read more →Changelog
Product Updates & Releases
Bug Fix
Small actions no longer reload the whole page's data — and a finished contact import refreshes your list again
Saving a note, accepting a suggestion or claiming a phone number used to make every other panel on the screen reload at once. Those refreshes are now targeted, and a completed CSV contact import updates the All People list straight away.
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Improvement
Utility Connect payout setup opens once your account is fully provisioned
The Set up payouts link now appears about 10 minutes after enrolling in Utility Connect, with clear status copy while the account is being created.
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Bug Fix
A healthy phone number no longer reads as "Partly checked" on Team Members
The webhook status on the Team Members phone-number screen said "Partly checked · 9 of 11 requirements pass" on numbers with nothing wrong with them. It now says "No problems found" and explains that a full check covers the last two.
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Improvement
Turn off the "Close this conversation?" prompt when you're clearing the inbox
The close-conversation confirmation now has a "Don't ask again" checkbox, so working through a pile of inbox messages no longer means dismissing the same popup on every single one.
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Bug Fix
Fixed "Resource not found" when closing a My Inbox conversation
Closing a text or call thread in My Inbox could fail with "Resource not found" — usually when you closed it moments after opening it. The conversation was always there; the app just lost track of which one you meant.
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Bug Fix
Pond agents can now play voicemails on unclaimed pond leads
On a lead sitting unclaimed in a pond you have access to, the contact record now shows every voicemail on it — including one left on a teammate's number. The left-nav Voicemails list stays scoped to you, as it always has.
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Bug Fix
A contract assigned to your subteam now opens, instead of denying you
If your only claim on a contract was that it is assigned to a subteam you belong to, the contract appeared in your contracts list and then refused to open. It now opens, as the list already implied it would.
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Bug Fix
Gmail stays connected through temporary Google hiccups
Connected Gmail accounts no longer drop themselves on a stale token or a brief Google outage, and you’ll get a notification if Google actually revokes access.
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Bug Fix
CSV import: a date that is rejected or moved is now reported, not silent
An imported date the system refuses to store — one before 1900, or one in the future that gets set back to the import time — used to disappear with no mention on the completion screen. Both now appear as warnings naming the column and quoting your original cell.
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