What Changed
A contact’s address was visible on the desktop contact panel but nowhere in the
mobile app, so an agent heading to a showing had to stop and open a laptop just
to read an address that was already in the CRM.
The mobile contact Info tab now has an Address section, right under
Contact:
- Every address is listed, primary first, each labelled with its type
(Home, Work, Mailing, and so on) and badged when it’s the primary one. - Tap an address to open it in Maps — Apple Maps on iPhone, Google Maps on
Android — so you can start driving straight from the contact. - Press and hold to copy the full address to your clipboard.
- Add, edit, and delete addresses from the phone. Tap + on the section
header to add one, or the … button on a row to edit it, promote it to
primary, or remove it.
Good to know
- Contacts with nothing saved now show the section with “No address available
for this contact”, so it’s obvious the address is missing rather than
hidden. - Address field locks are respected: when an admin has locked addresses for a
lead source, the row shows a lock and editing and deleting are unavailable —
the same rule the desktop applies. - Enriching an address is still a desktop-only action for now.